Designed for General Electric, 2015

After 20 years in the market, GE's dehumidifier was due for an update. The team wanted a product that was sleek enough to belong in a modern living room yet durable enough to withstand a lifetime in a basement.

Over four months, I worked with the GE team to conceptualize, iterate, and finally bring the design to market with manufacturing teams.

Marc Hottenroth, ID Manager NPI
Jolee Nebert, Industrial / User Experience Design
Aaron Yu Ma, Graphic / Interaction Design

4 month turnaround

"Update GE's dehumidifier to be competitive in the consumer market."

Focus on the details

A dehumidifier is a hands-on appliance. It requires user input for set-up and configuration, as well as a rather complex maintenance routine. The industrial design provided subtle cues into this process, from chamfers that redirected light towards the control panel to surfacing details that allowed easy access to the emptying bucket.

Throughout the design process, the user's end experience was forefront.

Iterate, iterate, iterate...

During the first two months, dozens of designs were created, prototyped, and refined based on tester's feedback and observations. Our goal was simple: create something beautiful and easy to use.

Actually feeling the handles, control panel, and weight in 1:1 scale was paramount to designing successfully.

The process:
concept to creation

1. Ideation

Over 80 designs were explored in detail until the final direction was chosen. First, ideas were sketched out that conveyed the spirit of the design. Then those ideas were built in CAD to fully develop their functionality. After 1:4 scale 3D printing, the concepts would be analyzed for improvement.

2. Refinement

Once four designs had been selected, they were mocked-up in 1:1 scale for more in-depth user testing. This allowed me to focus on the subtle details that make the product unique, such as surfacing details and button textures.

3. Delivery

The final selection was a clear consensus in user testing. Through many meetings with engineering, we optimized the manufacturing process while achieving the aesthetic we had worked so hard to create.

The final product:
shipping fall 2017